Celebrating Great Workers on Labor Day
On Labor Day, we pause to honor those who perform the jobs that need to be done, but that we may not fully appreciate the other 364 days. We increasingly fear that many
Recent posts
What role does luck play in success?
Is success a result of luck or do individuals succeed because of their own tenacity and skill? President Obama and Purdue University President gave two very different commencement speeches in the past two
The More Optimistic, but Different, Future of Mail
The July 10, 2016, New York Times Book Review contains a review of two books about the U.S. Postal Service, entitled “We Had Mail.” Lisa McGirr summarizes them as follows: “Two histories
Who Stocks the Beverage Cooler?
Recently, I went to Nashville to help a close friend, who is managing a convenience store. The two days I spent there were incredibly revealing. Here are some of my insights: Getting good,
What Makes a Performance Evaluation System Work
Senator and Hall-of-Fame athlete Bill Bradley once said: “Leadership is unlocking people's potential to become better.” Americans have great, perhaps excessive, faith in performance evaluation systems in achieving this goal. Performance
The 4th Choice for the Job
I was the 4th choice for a job in a "dying" business from which I retired a CEO 30 years later. People tend to look at any successful individual and believe