Recent Posts, Thoughts, & Observations
Honoring exceptional workers in ordinary jobs

Honoring exceptional workers in ordinary jobs

Labor Day is a time to honor people who do exceptional work in ordinary jobs

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Who Stocks the Beverage Cooler?

Who Stocks the Beverage Cooler?

Recently, I went to Nashville to help a close friend, who is managing a convenience store. The two days I spent there were incredibly revealing.

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The More Optimistic, but Different, Future of Mail

The More Optimistic, but Different, Future of Mail

I am more optimistic about the future of the Postal Service than either of these authors, but the Postal Service has to adapt in certain ways to take advantage of future opportunities

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What is the role of luck in success?

What is the role of luck in success?

Is success a result of luck or individual tenacity and skill?

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