About Me

Photo of Mike Critelli

Perhaps the best way to describe me is that I have gravitated toward the “road less traveled” in my choices.


I have given a great deal of thought on what leadership strategies and styles drive disruptive and positive innovation and transformation in an organization, a community, or an industry.  This web site will present my insights on this question. 

However, I would summarize my current thinking this way:

In this web site, I will frequently discuss and present leadership examples and models that are based on

To be an “outside-in” thinker requires someone who purposely resists getting settled in one place and in one position, but remains open and willing to accept the discomfort of always being an outsider to some degree.  That describes me perfectly, and I will show how it has contributed to my successes and failures.

My Partners & Resources

More Effective Use of Government Power

Eliminating bureaucratic government and empowering government officials to do their job

Making government better at improving the quality of life of its citizens

Blogs related to leadership
Pitney Bowes Ten Years After My Retirement Pitney Bowes Ten Years After My Retirement
I am confident in its future, but also recognize the immensely difficult odds its faces. I look forward to celebrating the company’s 100th anniversary in 2020 with the rest of the Pitney Bowes family.
The Gifts That Open Life’s Biggest Doors The Gifts That Open Life’s Biggest Doors
Over a lifetime, I have received and given many Christmas gifts. I have often thought about which ones had the most lasting impact and, if so, why. I have concluded that the two most impactful gifts I received came from my parents at the 1955 and 1956
Adaptability is the #1 Success Factor Today Adaptability is the #1 Success Factor Today
Adaptability is far more important in talent evaluation than it was when I was promoted to be Pitney Bowes Chairman and CEO in 1996, because the Board prioritized adaptability to both known and unknown challenges over more traditional “qualifications".
Reflections about Pitney Bowes Reflections about Pitney Bowes
At this time of year, I reflect most about Pitney Bowes, since I regularly attend the Oval Club event, which is held on a Friday night in November at close to the anniversary date of the company’s beginning of operations.
What is Success? What is Success?
Most of us want to be recognized by people we respect for the contributions we have made to better the lives of others. However, let us always remember that our most lasting and important impact and success arises from the totality of our lives and the v