About Me

Photo of Mike Critelli

Perhaps the best way to describe me is that I have gravitated toward the “road less traveled” in my choices.

Dossia


Dossia is an organization dedicated to improving health and health care in the U.S. by empowering individuals to make good health decisions and become more discerning health care consumers.

The Mayo Clinic


National symposium Achieving the Vision: Advancing High-Value Health Care

Corporate Leadership For Change


Fascination with leadership is growing daily, fuelled by global complexity, free-falling capital markets, conflict and growing environmental and social deterioration.

Mike Critelli on the Health and Healthcare Industry


My leadership in the health and healthcare industry is a result of the best-in-class health program developed at Pitney Bowes while I was CEO; and the innovative personal health platform created during my time as an entrepreneur leading Dossia.

 I am very interested in leading discussions related to improvements in clinical care, both on-site and in private physicians’ offices, the pharmaceutical marketplace, Medical Schools, academic and contract medical research, wellness providers, health information technology, health policy, public health and health plan design, and evidence-based medical standards.  It has been an interesting journey as I became knowledgeable about fields far removed from where I started.

In my work on healthcare, I focused on all aspects of prevention, including the creation of a healthy workplace, excellence in on-site clinical care, innovative, value-based health plan design, stronger consumer and patient engagement.

I created a comprehensive culture of health at Pitney Bowes, a model on which others have built.  GSK published two books on value-based innovation in health care at Pitney Bowes. I built a healthcare program over a period beginning in 1990 and ending with my retirement at the end of 2008 that was called out by many, including a case study by the Harvard Business School, as a best-in-class example of producing a "culture of health."

As a chief HR officer, healthcare cost containment had to be reconciled with healthcare quality and employee satisfaction objectives.  The company also had to strike a balance between having a relatively simple administrative process and requiring an increasingly diverse set of benefits to address an increasingly diverse workforce.

I have also focused on employee safety to reduce injuries, as well as illnesses, and on ergonomics that reduce repetitive stress injuries.  As a chief safety and environmental officer, my goal was to reduce risk by enabling the company to make targeted investments that helped the business, while reducing hazardous emissions and workplace injuries and illnesses.

As an entrepreneur, I have invested and advised several companies, in markets as diverse as nutritional, organic foods, wellness products and services, early stage development of a drug designed to cure multiple neurological diseases.

I have also attempted to influence the healthcare marketplace as a Board member of the Management Services Organization of ProHealth Physicians, and as an Executive Advisor to Alexander Proudfoot, and an advisory board member of RAND Health and the Yale School of Public Health. I have recently taken on the responsibility to participate in an initiative called The Worldwide Wellbeing Initiative.

Books

My Health and Health Care Partners include:

    Wellbeing

  • Worldwide Wellbeing Initiative
  • The Gallup Organization
  • Samueli Institute
  • Accountable Care Policy

  • RAND Health
  • The Brookings Institution
  • Dartmouth Health Policy Institute
  • More Intelligent Healthcare Decision-making

  • Healthcare BlueBook
  • Choosing Wisely
  • RAND Health

    Culture of Health in the Workplace

  • HealthNext
  • Soterea
  • Accountable Care Delivery

  • ProHealth Physicians
  • Alexander Proudfoot
  • Empowered Consumers

  • ePatient Dave
  • Dossia

    Public Health and Prevention

  • Yale School of Public Health
  • New York City Department of Public Health
  • CARE Alliance
  • Zipongo
  • Medical Research

  • The Bronx Project
  • Boston University School of Medicine
  • Harvard Medical School
Blogs related to health
Why Healthcare Cost Increases Have Become Exceptionally Difficult to Control - March 2017 Why Healthcare Cost Increases Have Become Exceptionally Difficult to Control - March 2017
Anyone who proclaims that universal health insurance or healthcare reform is the “solution” to health insurance cost increases completely misses the point.
ADHERENCE TO TREATMENT PLANS - October 2007
As an employer responsible for our employees’ health care, we have wrestled with a problem every health care professional faces: how to get individuals with chronic diseases to adhere to treatment plans for chronic diseases.
Lack of CEO engagement in employee health - May 2013
I have strongly believed that CEOs should make employee health a high priority and have been bewildered when they delegate that responsibility to their Benefits departments. I successfully created a culture of health at Pitney Bowes, but relatively few..
Observations on the need for societal transformation - July 2012
We are going through a very painful time in our country in terms of the changing nature of work, business, technology, healthcare, education, and the role of government.
What Consumers and Clinicians Need From Health Record Systems - October 2014
In the Friday, September 12, 2014, issue of The Wall Street Journal, Dr. Mark Sklar wrote an Op-Ed piece entitled “Doctoring in the Age of Obamacare.”