I saw the movie Up in the Air recently, and, aside from experiencing it as a first-rate piece of entertainment, I found it to be subtle and brilliant in addressing issues I confront in my life.

In it, George Clooney plays an executive named Ryan Bingham, who works for a company that enters into contracts with large employers that have neither the will nor the skill to handle mass terminations themselves, so they outsource them to Bingham’s firm.  The subject matter is painful because the devastation of losing a job has hit so many households. I had this type of experience back in1978 when my law firm told me I would not be offered a partnership.

However, the more interesting aspect of the movie is the way Bingham leads his life.  He travels over 320 days of travel a year, and has built a life in which he gets treated exceptionally well by airlines, hotels, and other service firms, and he has temporary relationships on the road that require no deep emotional commitments.  He has successfully avoided having to deal with the messiness of a family life or maintaining a substantial home base.  In fact, his one-bedroom apartment in Omaha, Nebraska, appears unoccupied, because it is so sparsely furnished.

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I have often been described as a visionary, one who sees things before others do.  It’s a very astute characterization. Being visionary does not always mean being correct, although I have been more right than wrong, but it does mean that the more my assessments and forecasts vary from how others see the world, the more stressful and difficult it is for me to persuade them.

One of my favorite TV shows of all time, Rod Serling’s The Twilight Zone, frequently dramatized the message that people who saw the world differently from others often experienced difficulty and, in some cases, tragedy.  Two of my favorite episodes that made this point powerfully were “Terror at 20,000 Feet” starring a young William Shatner as an airplane passenger who sees gremlins trying to take apart an airplane wing while the plane is in flight, and “The Howling Man” in which an American is recounting a story to his housekeeper about why he is imprisoning a man whom he says is the devil.  In both cases, the passenger and the American seem psychotic and their perspective is disregarded.  In both cases, at the end of the show, they are proven right.

Thankfully, no one has ever accused me of being psychotic.  Unlike the William Shatner character, I did not get carted away in a straightjacket, and, unlike the American in “The Howling Man” the consequences of others not believing me did not result in the devil being unloosed upon the population.  Nevertheless, my experiences have been challenging.

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I was struck by the parallels between a story published this past week and an event I recalled from the recent baseball Hall of Fame voting.  The story appeared in the Saturday, January 9, article in The New York Times entitled “Unions Rally to Oppose a Proposed Tax on Health Insurance.”  The event was the beginning of free agent negotiations between Marvin Miller, the lawyer for the Players’ Union, and the baseball owners in the 1970’s, an event discussed at some length this past week as commentators correctly noted that the Hall of Fame voters’ decision to deny Miller admission is a grave injustice.

What do these two situations have in common?  In both cases, a party to a dispute values continuation of the status quo and control more than they do economic benefit.

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Although I usually post a blog on a public policy issue, this end-of-the-year blog will be a combination of personal, public policy, and business observations. The one thing I can say with certainty is that 2009 evolved in a very different way from what I expected when I stepped down from the Executive Chairman position at Pitney Bowes a year ago.

The only thing that happened as I anticipated was that I would disengage emotionally from Pitney Bowes very rapidly, because that is who I am.  Once I leave an organization, I leave with fond memories, great friendships, and insights of lifelong value, but I leave the organizational responsibilities completely behind.  I am not a person who is nostalgic about what I once had or did, and this was no exception.  Other than that, everything that happened was either a surprise or a disappointment.

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In the October 21, Wall Street Journal, there was an article entitled “Japan Post Goes in New Direction.” Reporters Atsuko Fukase and Allison Tudor reported on a change in leadership and the potential reversal of the government’s commitment to privatization.  As they described the unfolding situation, they cite a statement from the chairman of the Japanese Bankers Association, who stated that he believed that private banks would face unfair competition from a government-owned Japan Post that offers banking services.

If this sounds like the concern expressed about the “public option” U.S. health insurance reform proposal, there is a good reason: the issues are remarkably similar.  In the U.S., the U.S. Postal Service has largely avoided competition with the private sector, except in the area of package delivery, in which it competes with UPS and FedEx, express mail, in which it also competes with these same companies, and international mail, in which it competes with DHL, and, more recently, Pitney Bowes.

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A lot has been written about Ken Lewis, the Bank of America CEO, since he announced his decision to retire the week of September 28. Many of the commentaries on him were highly critical, including one included in the Sunday, October 3, New York Times business section by Joe Nocera entitled “Incompetent? No, Just Not a Leader.” Nocera contrasted Lewis, whom I succeeded as Chairman of the National Urban League Board of Trustees in 2002, and who was an exceptionally capable chairman, with his precedessor at the Bank of America, Hugh McColl, whom he described as “born to be a leader.”  I disagree fundamentally with the “born leader” theory.

Every leader does some things very well, and other things less well.  Whether he or she succeeds depends on two factors:

• How well do the capabilities required for a leadership position match the leader’s capabilities?
• How well did the leader either adapt or complement his or her capabilities in areas in which he or she was deficient?

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Because September is the one-year anniversary of the worldwide financial meltdown, there were many good articles in the various newspapers and magazines over the last few weeks.

One particularly insightful article appeared in the September 14, 2009, issue of  The New Yorker, entitled “Eight Days” by James Stewart. It highlighted three root causes that ended up building destructively on one another:

• Excessively high debt leverage among many players in the financial services system;
• Rapid asset sales driven either by panic or sophisticated profit-driven short selling; and
• Provisions in credit agreements that triggered defaults based on accounting-driven asset valuations.

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In the September 7, 2009, issue of the New York Times, reporter Michael Lud wrote an article entitled “Out of Work and Too Down to Search On,” which essentially made the point that the economic environment is so bad that many people stop looking for work.

Unemployment is psychologically devastating.  I know: I was unemployed for several months in early 1979, when I left my law firm and was trying to secure another legal position.  I was asked to look for another job because I was told I would not be made a partner.  My stay on the unemployment rolls was brief, but terrifying.  As a result, I empathize with anyone who has lost his or her job.

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Every so often, I go back and reread a book I liked a lot.  Recently, I re-read a book by Bill Russell, my favorite all-time athlete, entitled Russell Rules.  To me, Bill Russell is the greatest team sport athlete of all time, simply because his teams won the most championships. As a college player at the University of San Francisco, he was the star of two successive NCAA championship teams.  He was a star on the 1956 Gold Medal Olympic team.  As a Boston Celtic, he played for 13 seasons, and the Celtics were champions 11 of those years, including 8 in a row between 1959 and 1966.  In the two years the Celtics did not win, he was injured in the championship series against the St. Louis Hawks in 1958, and lost to one of the great teams of all time, the 1966-1967 Philadelphia 76ers led by Wilt Chamberlain.  Michael Jordan may or may not have had better talent as a basketball player, but even his record was not as exceptional in terms of helping his team win championships.

The reason I think Bill Russell is sometimes not rated as highly as Michael Jordan, Wilt Chamberlain, Kareem Abdul-Jabbar, Magic Johnson, or  even Shaquille O’Neill by many experts is the way he went about winning.  In chapter 5 of Russell Rules, he refers to the value of “invisibility.”  The way he characterizes it,

“Invisibility opens doors, creates opportunity, where none seemed to exist before.  When we are unseen, we have an enormous advantage in moving in, doing things we wish or need to do, and in the process, to change the very dynamic of existing, seemingly closed, patterns.”

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Bob Herbert published an Op-Ed piece in the Saturday, July 11 New York Times entitled “The Human Equation,” in which he takes the Obama administration to task for not being more aggressive in addressing the unemployment crisis in this country.  He says:

“I’d like to see the president go on television and, in a dramatic demonstration of real leadership, announce a plan geared toward increasing employment that is both big and visionary – something on the scale of the Manhattan Project, or the interstate highway program, or the Apollo spaceflight initiative.”

He goes to propose a “Rebuild America” campaign to put people to work rebuilding infrastructure, including roads, schools, electric power grids, and mass transportation. 

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