Currently Browsing: Personal Observations

What do overzealous roof repairmen, car repairmen and doctors have in common?

As Dossia, my company, increasingly offers valuable navigation tools for plan members to help them get the best value and quality from the healthcare system, I often reflect on the similarities among overzealous tradespeople and overzealous healthcare providers.   My two stories with tradespeople go back to 1980 and 1981, when my wife and I had considerably fewer resources than we have today.  In 1980, we...

Persuade, don’t demonize, opponents

One of my favorite films is Twelve Angry Men, a 1957 drama which starred Henry Fonda, but which also featured so many other great actors like Jack Klugman, E.G. Marshall, Martin Balsam, and Lee J. Cobb. The film’s subject matter is a jury deliberation on a murder case.   At the beginning, the jurors vote 11-1 to convict the defendant.  Henry Fonda’s character is the lone juror holdout, and the other jurors are...

GE’s Decision to Divest GE Capital

On Friday, April 10, 2015, GE announced that it would be divesting most of the assets of GE Capital.  The investment community reacted extremely positively, since GE’s stock price increased by 11% in one day.   I made a similar decision for Pitney Bowes, thanks to the strong recommendation of my Chief Financial Officer Bruce Nolop in early 2003.  It took me three years to complete the sale of Pitney Bowes’...

The Easier Way to Attack Obesity

I frequently give speeches to audiences in which I talk about using Dossia to improve the health of the populations we serve.  Inevitably, I get a question about the challenge of addressing the obesity crisis, since more Americans are overweight than ever.  The questioner usually refers to a weight reduction initiative that has completely failed to make a dent in this problem.   Fortunately, there are...

“I Focus on Potential”

The Golf Channel has just produced a wonderful documentary segment on the real Coach Catana Starks (profiled in our film full-length feature film From the Rough, in which Academy Award nominee and primetime TV star Taraji P. Henson plays Coach Starks) in its Morning Drive program.   http://www.golfchannel.com/media/catana-starks-first-female-coach-mens-d1-golf-team/ That clip captures one of the key themes of...

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