In the July 11 issue of the New York Post, there was an article which highlighted the fact that the number of calls to the New York City 311 hotline requesting city service support for smoking cessation has tripled with the increase in taxes that have made a pack of cigarette cost around $10 in some communities.

I have always believed that cigarette and alcohol consumption could be cut significantly by increasing the price of these items. For hard-core addicts, price increases are probably less effective, except for those already predisposed to quit. But high prices are clearly a deterrent to those who are considering starting to smoke or drink, and, over time, reducing the health and other costs of cigarette smoking and alcohol abuse will reap large dividends in reducing the incidence of chronic and acute health conditions. (more…)

I want to begin by thanking Doctor Gerberding and her team for convening and hosting this extremely important conference. I come to you as a leader of a company, Pitney Bowes that defined employee health and well-being as a core value even before I became CEO in 1996.

Our mail stream businesses have always required a high degree of subject matter expertise and relationship-building with postal services and customers that take many years to learn and master. Therefore, for several decades, we had been a generous company in delivering benefits that rewarded and encouraged employee loyalty and commitment.

In 1990, this commitment to employee health and well-being was being challenged by our inability to continue offering health plans that essentially provided medical benefits without meaningful employee contributions in terms of premiums, co-pays and deductibles. Our costs were increasing at an alarmingly high 14% per year, and we were not delivering a high degree of employee satisfaction. When I became head of human resources in 1990, I had the unenviable task of committing us to a long-term course of action that required higher employee premiums, co-pays and deductibles, but I also recognized that we had to maintain and/or increase employee satisfaction with our benefit offerings, or we were going to lose one of our key talent retention tools. (more…)

In the July 1 New York Times, there was an interesting article about the effort of the Congressional Black Caucus to get the addition of menthol to cigarettes banned because menthol cigarettes are the choice of 75% of African-American smokers. There is a clear recognition that menthol and other sweeteners added to cigarettes make them more attractive to vulnerable populations, like young people, minorities with health risks that make smoking health-threatening and young women.

When I read this article, it occurred to me that the misuse of menthol and other sweeteners to attract people to cigarettes can be turned on its head to make healthy foods more attractive to eat. When our younger son, who is now 17 years old, was under 10 years old, we had a great deal of difficulty getting him to eat anything other than junk food. We had particular difficulty getting him to eat green vegetables. (more…)

As a person who studied Communications, Political Science, and Law during college and law school, I am acutely aware of the power of language to shape how we think about and act on problems.

The main example that comes to mind is the way we characterize how government positions are filled.

When I was growing up, like most American history students, I read about the 1881 assassination of President James Garfield, who was killed by a “disappointed office seeker.” I learned that this tragedy gave rise to “civil service reform”, which, if I remember the history books, characterized the change as being one which replaced an appointment system based on “patronage” or “spoils” with one based on “merit”. Like most Americans, I came to believe that the civil service system was an unqualified positive development for American government, and the old system was corrupt, to the point of being “un-American.” In fact, on the radio this past week, I also heard a radio commentator refer to “patronage” appointments in a very disparaging way. (more…)

In the last few weeks I have found myself on the campuses of many colleges and universities. Some are Pitney Bowes customers, some have been venues for meetings I have attended, some are campuses I have shown my 16-year-old son, who is starting to look at colleges, and I have visited my 21-year-old son, who is a student at the University of Southern California, and my 14-year-old daughter, who took a summer class at Princeton University. I also had occasion to visit the University of Wisconsin and Harvard Law School, the schools from which I received my degrees.

I have several observations:

• All of these schools have more global reach than ever. Our primary and secondary education systems are inferior to many other countries, but we still are a magnet for undergraduate and graduate college students from around the world, especially from the Asia-Pacific area. I also am seeing an increasing number of students from Eastern European countries – who not only come to school here, but are most likely to be filling the summer jobs at resort areas and in big cities that used to be filled by American students.

• There is an incredible amount of construction going on everywhere on every campus I visit. Interestingly enough, some of the buildings being replaced are newer than some of the buildings being renovated. At the University of Wisconsin, some of the buildings built in the 1950’s and 1960’s are being demolished, whereas older buildings are being renovated. I was also surprised to learn that much of the Harvard Law School is under reconstruction and renovation and will be resituated within Cambridge over the next few years. I get piecemeal announcements informing me of these events, but its impact is much more dramatic when you actually see it happening. (more…)