Mike Critelli

Mike Critelli,
Retired Executive
Chairman,
Pitney Bowes

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Archive for October, 2009

WHY I OPPOSE THE PUBLIC OPTION (I’VE HEARD THIS SONG BEFORE)

Saturday, October 31st, 2009

In the October 21, Wall Street Journal, there was an article entitled “Japan Post Goes in New Direction.” Reporters Atsuko Fukase and Allison Tudor reported on a change in leadership and the potential reversal of the government’s commitment to privatization.  As they described the unfolding situation, they cite a statement from the chairman of the Japanese Bankers Association, who stated that he believed that private banks would face unfair competition from a government-owned Japan Post that offers banking services.

If this sounds like the concern expressed about the “public option” U.S. health insurance reform proposal, there is a good reason: the issues are remarkably similar.  In the U.S., the U.S. Postal Service has largely avoided competition with the private sector, except in the area of package delivery, in which it competes with UPS and FedEx, express mail, in which it also competes with these same companies, and international mail, in which it competes with DHL, and, more recently, Pitney Bowes.

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DOGS CAN TRULY BE OUR BEST FRIENDS

Tuesday, October 20th, 2009

During the course of determining whether I should invest in a documentary film about dogs, I gained some quite interesting insights into the potentially new role dogs can play in our health care system.  Because dogs have a sense of smell that is 40 times as acute and discriminating as that residing in humans, some researchers have explored whether dogs can detect diseases as accurately and reliability as much more expensive technologies, with no need for invasive and time-consuming diagnostic processes.

Two organizations, the Pine Street Foundation in California and the Sensory Research Institute at Florida State University, have each done reported studies which have concluded that dogs can reliably detect various kinds of cancers, such as prostate, breast and skin cancers, because tumor cells give off different odors from regular cells.  It will be quite interesting to determine whether their reliable detection is such that they can detect the presence of these diseases even earlier than more high-tech alternatives like 64-slice CT scans or MRI’s or nuclear magnetic resonance systems.  Dogs apparently have demonstrated as well that they can detect the imminence of an epileptic seizure minutes before the individual subject to the seizure has any symptoms.

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HOW TO MAKE EXERCISE FUN

Wednesday, October 14th, 2009

As I have thought about how to change human behavior to get people to do healthier things, I remember the 1984 movie The Karate Kid. In that movie, the lead character, Daniel LaRusso, played by Ralph Macchio, finds a master teacher, Mr. Miyagi, played by Pat Morita.  He believes that he is going to receive conventional instruction on how to be a karate black belt.  Instead, he gets assigned one chore after another, such as painting fences and waxing cars.  It is only after he is doing these chores for a while that he realizes that each task is also serving to strengthen him for karate.  He develops his capabilities while doing something else.

I believe that the only way we will change societal behaviors and get people to do things which make them healthier is to make healthy activity unconscious and fun.  For example, on the web site Thefuntheory.com, there is a video which shows the building, installation, and use of a stairway adjacent to an escalator in what appears to be a Swedish train station.  Because each step in the stairway looks like a big piano key and each one sounds a note as someone steps on it, the result is that stairway usage increases by 66%.

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WHY THE INSURANCE INDUSTRY IS NOT WRONG ON INDIVIDUAL MANDATES

Monday, October 12th, 2009

At the risk of weighing in on a highly controversial and emotional issue, I want to comment on the insurance industry report that the Senate Finance Committee proposal would add $4,000 in insurance policy costs per insurance policy holder per year by 2019.  Not surprisingly, many elected officials are extremely angry about what appears to be a last minute attempt to undermine support for the Committee proposal, which will be the subject of a vote on Tuesday, October 13.

One could question why the insurance industry waited until the eve of the vote to release these findings.  Their motivation appears to be solely that of defeating health reform legislation.  However, I have gone beyond the politics of their position, and have concluded that, based on what they said, their argument is a legitimate one, and elected officials will have to confront the problem they are presenting if the legislation gets enacted in its current form.

How could coverage expansion partially financed by an individual mandate result in higher costs?  If I were an elected official, I would find it hard to understand how it is possible that adding many policyholders into the system could increase costs, especially since the Joint Committee on Taxation has found otherwise.

The answer is actually relatively simple.  Imagine two populations that are currently uninsured, one of which is young and healthy and spends almost nothing each year on health-related costs, and  the other of which is older and less healthy and, with proper health care, would spend $5,000 per year per person.  If the insurance coverage specified in the proposed legislation costs $2,500 per year per person, the older person will want it, and the younger person will not.

If the legislation proposes an individual mandate, which is a requirement that the individual buy the $2,500 per year insurance or pay a penalty, the level of the penalty has to be very close to, or preferably, the same as the cost of the insurance policy, which would make it economically advantageous for a healthy young person to buy the insurance.  Under most calculations, adding most of the healthy young population, along with other taxes and fees, achieves the President’s stated goal of making health care reform cost-neutral for the federal budget.  I understand that the insurance industry did not look at all elements of the Senate Finance Committee proposal, and that the Committee attempted to address the problem in other ways, but I do believe that there is a significant risk of having more sick people enter the insurance system, and fewer young, healthy people.

The problem with the individual mandate is the penalty has been reduced from being very close in dollars to the cost of the insurance policy to a much lower number.  The Committee leaders reduced the mandate because of objections from Republicans, who criticized it as a disguised tax on the middle class, and from Democrats, who felt that it created real economic hardship for the middle class.  By reducing the penalty to a much lower number, the Committee almost guaranteed that most healthy and currently uninsured young people will opt for the penalty rather than the insurance.

On the contrary, the less healthy older uninsured people will always opt for the insurance, but they will cost the insurance plan far more than the premiums they pay.  Unfortunately, because of the low penalty, their incremental costs to the insurance plan will not be offset by premiums paid by healthy young people, because the young people will pay the penalty, which will be inadequate to offset the cost of the older people.

So what does the insurance company do?  Very simply, it has two options: first, raise the cost of the insurance plan for everyone currently participating in it; and second, try to reduce what it pays to health care providers.  The cost of insurance is likely to rise for everyone.  The burden of lower provider payments is most likely to fall unevenly on the provider universe.  Major academic medical centers, like Yale-New Haven in Southern Connecticut, have sufficient bargaining power, so insurance payments to them will not decline.  Specialists who have unique skills and market power will not see declines.

On the other hand, primary care providers and financially fragile community hospitals and outpatient centers will get squeezed, because insurance companies will have the power to do that.  By the way, the situation does not improve because government is the payer, because governments have annual budget challenges that have caused them to reduce Medicaid payments whenever they get into a financial crunch.

This legislation is a deeply flawed product, but I can empathize with elected officials who feel a need to expand coverage to people who do not have it today.  I can debate whether the uninsured are driving up health care costs, but elected officials hear a lot of horror stories from voters who are either uninsured or underinsured, and feel like they have to do something.

Why do I make these points when the Committee is very likely to pass the bill, and some form of legislation is increasingly likely to be enacted into law?  Very simply, I do so because, once the legislation passes, we will need to figure out how to contain the damage it has the potential of doing.  This legislation is the beginning of a long process of transforming our health care system, not the end of it.  Although President Obama would like to be the last President to have to address health care, I do not believe his goal will be achieved.  This is too complex a set of problems to be addressed with a single piece of legislation.

THE MYTH OF THE BORN LEADER

Tuesday, October 6th, 2009

A lot has been written about Ken Lewis, the Bank of America CEO, since he announced his decision to retire the week of September 28. Many of the commentaries on him were highly critical, including one included in the Sunday, October 3, New York Times business section by Joe Nocera entitled “Incompetent? No, Just Not a Leader.” Nocera contrasted Lewis, whom I succeeded as Chairman of the National Urban League Board of Trustees in 2002, and who was an exceptionally capable chairman, with his precedessor at the Bank of America, Hugh McColl, whom he described as “born to be a leader.”  I disagree fundamentally with the “born leader” theory.

Every leader does some things very well, and other things less well.  Whether he or she succeeds depends on two factors:

  • How well do the capabilities required for a leadership position match the leader’s capabilities?
  • How well did the leader either adapt or complement his or her capabilities in areas in which he or she was deficient?

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Blog On New Feature: Selling, Giving, Re-using And Recycling Nearly Everything


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