On April 6, I had an opportunity to speak on The CEO Show with Robert Reiss. I shared some ideas for how small to medium-sized businesses can improve their customer communications and take advantage of valuable marketing opportunities. I also reflected on some strategies I used as CEO, and discussed how Pitney Bowes is working to evolve, adapt to change, and enhance the “customer experience” through innovation.
I enjoyed this interview very much. Please click below to listen to the recording.
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on Wednesday, April 23rd, 2008 at 10:01 am
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